FAQ
Q: How long does it take to process an order?
A: Order processing typically takes 2-3 business days. You will receive and email notification with updates on your order status.
Q: What is your refund policy?
A: Due to the custom nature of our products, all sales are final and we do not accept returns or exchanges.
However, if you receive a defective or damaged item, or if you receive the wrong item, please email us at hello@poshandprettyprints.com immediately so that we can evaluate and resolve the issue.
Q: Can I cancel or change my order after it has been placed?
A: Once an order has been placed, it cannot be cancelled or changed. Please review your order carefully before completing the checkout process.
Q: What should I do if I have a problem with my order?
A: If you have any issues with your order, please email us at hello@poshandprettyprints.com and we will do our best to assist you.
Q: Do you accept bulk orders?
A: Yes we do! Please email us at hello@poshandprettyprints.com